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Home healthcare · United States

City Healthcare Services

Full platform rebuild, infrastructure and email recovery, plus ongoing management.

Platform rebuild + infrastructure + managed servicesOngoing partnershipSince 2024
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The situation

A home healthcare provider was running on a legacy site built and hosted by a third party who controlled the domain, the hosting and the business email. Content could not be updated without raising a ticket, the site did not reflect the agency's accreditation, and the whole digital presence sat behind a vendor relationship the client could not exit.

How we approached it

  • Recovered the domain and moved registration into the client's own account
  • Audited the existing site and extracted every page, article and service before migration
  • Rebuilt the site from scratch rather than porting a theme the client could not maintain
  • Separated transactional email from business email so the DNS cutover carried no inbox risk

What we built

  • A rebuilt marketing site covering services, conditions, careers and referrals
  • Accreditation assets surfaced prominently across the site rather than buried
  • Referral and contact flows with delivery the client can verify
  • Hosting, DNS and transactional email on infrastructure the client owns

What changed

0

minutes of email downtime

during the DNS cutover

100%

of assets client-owned

domain, hosting, repository

Same day

content changes

previously a vendor ticket

Technologies used

  • Next.js
  • React
  • TypeScript
  • Tailwind
  • Vercel
  • Resend
  • DNS migration

What we do for them now

We continue to host, monitor and maintain the platform, handle content and feature changes, and manage the domain and email infrastructure — so the agency's team spends its time on care delivery rather than on their website.

Want something like City Healthcare Services's?

Tell us what needs to work better. We will tell you honestly whether we are the right team, and roughly what it would take.